SMS PRIVACY POLICY
Effective Date: January 9, 2026
Agency Name: Rambach Insurance Agency LLC
1. Commitment to Privacy
We respect your privacy and are committed to protecting your personal information. This
SMS Privacy Policy explains how Rambach Insurance Agency LLC collects, uses, and
discloses information about you when you opt in to receive SMS text messages from us. We
only collect personal data that is reasonably necessary to provide insurance-related
services, communicate with you, and comply with legal and regulatory obligations.
2. Information We Collect
When you opt in to receive SMS messages from us, we may collect:
– Your mobile phone number
– Your consent to receive SMS messages
– Your name and basic contact details
– Your email address
– Your messaging history with us
3. How We Collect Your Information
We collect information through:
– Direct consent provided verbally (in person or over the phone)
– Written or electronic opt-in forms
– Ongoing communications related to insurance services, policy servicing, or customer
support
4. How We Use Your Information
purposes, including:
– Sending SMS messages you have opted in to receive
– Appointment reminders
– Policy updates and coverage-related notifications
– Follow-up communications
– Responding to inquiries and service requests
– Complying with applicable laws, regulations, and administrative requirements
Message frequency may vary depending on your interactions with us and your insurance
service needs. Standard message and data rates may apply according to your mobile
carrier’s plan.
6. Disclosure of Information
We may disclose your information to trusted third-party service providers, business
advisors, or consultants who assist us with business operations such as customer
management systems, IT support, or compliance services. We may also disclose information
if required by law, regulation, administrative order, or to protect our legal rights.
IMPORTANT PRIVACY RESTRICTION:
We do not sell, rent, share, or disclose your personal
information, mobile number, or SMS consent to third parties or affiliates for marketing or
promotional purposes.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards
designed to protect your personal information from unauthorized access, use, or disclosure.
Your data will not be transferred to external organizations except as required for business
operations or legal compliance as described in this policy.
8. Your Choices and Controls (Opt-Out and Help)
You may opt out of receiving SMS messages from us at any time.
To Stop: Reply STOP to any SMS message you receive from us. You will receive a
confirmation message, and no further messages will be sent.
For Help: Reply HELP to any message, or contact us using the information below.
9. Updates to This Policy
We may update this SMS Privacy Policy from time to time. If material changes are made that
materially affect your privacy rights, we will provide notice on our website before the
changes become effective. We encourage you to review this policy periodically.
10. Contact Information
If you have questions about this SMS Privacy Policy or our messaging practices, please
contact us:
Agency Name: Rambach Insurance Agency LLC
Phone: 217-679-0669
Email: zrrambach@acg.aaa.com
Website: https://rambachinsurance.com