SMS TERMS & CONDITIONS

Effective Date: January 9, 2026
Agency Name: Rambach Insurance Agency LLC

1. Agreement to Terms
By providing your mobile phone number and opting in to receive SMS text messages from
Rambach Insurance Agency LLC, you agree to these SMS Terms and Conditions.

2. Program Description

Our SMS messaging program is used solely related to operational and customer service purposes.
By opting in, you consent to receive SMS messages related to:
-Customer care messages
-Delivery notification messages
-Account notification messages

Messages are sent only to existing customers who have verbally opted in.

3. Message Frequency
Message frequency may vary depending on your interactions with us and your service needs. On average, you can expect to receive approximately 2 to 5 messages per week. Rambach Insurance Agency LLC reserves the right to adjust message frequency as necessary to provide effective customer service.

4. Message and Data Rates
Message and data rates may apply to all SMS messages sent or received. These charges are
determined by your mobile carrier and are not imposed by Rambach Insurance Agency LLC. Please contact your mobile carrier for details regarding your plan.

5. Carrier and Service Liability
Mobile carriers are not liable for delayed or undelivered messages. Rambach Insurance Agency LLC is not responsible for any charges, errors, delays, or failed deliveries caused by
mobile carriers or third-party service providers.

6. Cancellation and Opt-Out
You may opt out of receiving SMS messages from us at any time.
To Stop: Reply STOP to any message you receive from us.
Confirmation: After replying STOP, you will receive one final confirmation message
confirming your opt-out request has been processed. You will not receive further SMS
messages thereafter.

7. Help and Customer Support

For assistance, reply HELP to any message you receive from us, or contact us directly:
Phone: 217-679-0669
Email: zrrambach@acg.aaa.com

8. Privacy Policy
Your privacy is important to us. Your information will be handled in accordance with our
SMS Privacy Policy.

https://rambachinsurance.com/sms-privacy-policy